Why is my NocNoc account suspended?
A suspended account cannot create new orders, but any orders already in progress will continue until completion.
Reasons for account suspension may include:
Having more than one account, violating policies for discount usage or promotional activities.
(Note: Each user can register only 1 email, 1 phone number, and 1 delivery address.)Asking a seller to create an order on your behalf.
Placing orders that violate discount code terms and conditions.
Providing false, misleading, or incorrect information.
Using the NocNoc account for illegal activities.
Using the account in ways that may cause damage to NocNoc.
Using the account for unauthorized or improper transactions, violating network rules, card usage policies, privacy policies, or related laws and regulations.
Performing actions that violate NocNoc’s terms and conditions for products and services.
NocNoc’s actions for suspected violations:
Suspend or restrict access to your NocNoc account.
Deny services.
Suspend transactions on the account to prevent risks, debt, or legal action.
If you have multiple accounts, log in only with the primary account or the one used most recently for buying or selling.
What should I do if my NocNoc account is suspended?
If your NocNoc account is suspended, please contact Customer Service for review or further guidance:
LINE: @nocnocsupport
Email: support@nocnoc.com
Phone: 02-029-9846
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Business hours:
Monday – Friday: 08:30 – 22:00
Saturday – Sunday: 09:00 – 20:00