NocNoc’s system shows delivery methods suitable for the type, size, weight, or special characteristics of each product. For example, if a product can be delivered via Standard Delivery or Nominated Day Delivery, both options will be displayed. Some products may only be suitable for one delivery method, in which case the system will show the most appropriate option based on what the seller has set up.
1. Seller-Managed Delivery
The delivery provider, delivery area, delivery time, and delivery fees are determined by the seller.
2. Standard Delivery
You can track delivery status through the delivery provider’s website.
Does not include moving items into the home. For condos or apartments, delivery is made to the building entrance or management office only.
The delivery provider will contact the buyer on the delivery day. If the buyer cannot receive the item, rescheduling is allowed according to the provider’s policy.
Does not include assembly or installation services.
3. Nominated Day Delivery
Delivery can be scheduled any day except Sunday, depending on the seller’s working hours.
The delivery provider will contact you to schedule delivery once the order status is “Ready to Ship.”
Does not include assembly or installation services.
Specific delivery time slots cannot be set (the provider will notify you of the estimated delivery time).
Delivery can be rescheduled free of charge if notified at least 3 working days in advance (excluding Sundays). For example, if delivery is scheduled for Friday, rescheduling must be requested by Wednesday.
If rescheduling is requested less than 3 working days in advance, additional fees will apply based on the actual new delivery cost, excluding discounts or promotions, because NocNoc must coordinate again with both the delivery provider and the seller.
4. Nominated Day Delivery with Assembly
Delivery can be scheduled any day except Sunday, depending on the seller’s working hours, the delivery provider’s working days, and holidays.
The delivery provider will contact you to schedule delivery once the product is ready.
Includes assembly and installation services and assistance with moving the product to the desired location.
Specific delivery time slots cannot be set (the provider will notify you of the time for delivery with assembly).
Delivery can be rescheduled free of charge if notified at least 3 working days in advance (excluding Sundays), and rescheduling is allowed up to 7 days from the date the provider first contacts the buyer.
Example: If the provider calls on Monday, you can choose any delivery day from Wednesday to the following Monday. If delivery is scheduled for Friday, rescheduling must be requested by Wednesday.
If rescheduling is requested less than 3 working days in advance, additional fees will apply based on the actual cost of delivery and assembly, excluding discounts or promotions. NocNoc must coordinate again with both the delivery provider and the seller.
Buyers must check the packaging condition, completeness of accessories, and product condition together with the delivery provider before assembly. Once assembly is complete, buyers must check the product and test it before signing for receipt.