By Professional Technicians
Delivery Information
You will receive the products at least 2 days before the installation date.
Installation Service Fee
(For new installations or installation over existing tiles without structural issues)
Includes skirting, quarter round, end trims, and foam underlay
Does not include flooring materials
Herringbone pattern installation is available only for products specifically designed for herringbone
Any work beyond the standard installation will incur additional charges as described in the “Service Details”
Service Appointment
Within 24 hours after successful payment, the NocNoc installation team will contact you to schedule the appointment.
Warranty
Installation service is covered by a 180-day warranty
Work Process
On-site inspection and customer consultation
Installation using standard professional tools
Completion and guidance on proper maintenance
Installation Steps
Inspect concrete subfloor: must be smooth, polished, and level with differences not exceeding 3 mm within a 2 m radius (otherwise leveling is required)
Check wall alignment (if walls are not square, additional cutting and material waste may occur)
Check moisture levels to ensure they are within standard limits
Ensure site readiness: ceiling, paint, doors, and windows must be completed
Determine pattern and layout before installation
Install planks according to the planned layout
Install skirting boards along floor-to-wall transitions
Install end trims at required positions
Apply acrylic sealant along the top and bottom edges of the skirting
Clean the area and perform final inspection
Deliver the completed work
Service Conditions
Installation is available for buildings up to 10 meters high or no more than 3 floors; higher floors may incur additional material-handling fees
Subfloor moisture must not exceed 13%; if higher, a moisture barrier coating is required (additional charge applies)
Concrete subfloor must be level, polished, and within 3 mm deviation over 2 m
Glue-down vinyl flooring is not recommended for ground floors or areas directly above soil, due to moisture risk
Installation is not accepted on carpet, loose rubber tiles, damaged laminate, or termite-damaged parquet
Construction, plastering, painting, ceiling work, electrical work, and door/window installation must be completed beforehand
Standard installation layout is Random Brick Pattern
Herringbone installation is available only for glue-down vinyl and has extra service fees
Customers must purchase adequate flooring materials with appropriate waste allowance
For houses with current occupants, moving furniture may incur additional charges
Installation is available only for click-lock vinyl flooring with a thickness of at least 4 mm
Customers must coordinate with building management or security to allow technician access
If the technician arrives but cannot perform installation due to:
Site unpreparedness
Lack of access approval
Building restrictions on weekends or holidays
→ A travel fee of 300 THB per visit will be charged
Appointment rescheduling must be requested at least 2 days in advance (08:30 – 17:30)
Standard accessories cannot be exchanged, modified, or refunded as cash or discounts
Any parking fees at the customer’s location must be covered by the customer
Installation service will be declined if the working environment is unsafe
Photos of the site may be taken as service documentation
Additional Service Charge Table
| No. | Item | Unit | Price (THB) |
|---|---|---|---|
| 1 | Door threshold cutting fee | per point | 800 |
| 2 | Removal of old skirting | per meter | 60 |
| 3 | Removal of loose vinyl tiles (incl. disposal) | per sq.m. | 70 |
| 4 | Removal of glued vinyl tiles (incl. disposal) | per sq.m. | 180 |
| 5 | Removal of ceramic tiles (incl. disposal) | per sq.m. | 180 |
| 6 | Removal of parquet wood flooring (incl. disposal) | per sq.m. | 240 |
| 7 | Removal of carpet (incl. disposal) | per sq.m. | 120 |
| 8 | Removal of laminate flooring (incl. disposal) | per sq.m. | 120 |
| 9 | Surface skim coating | per sq.m. | 65 |
| 10 | Self-leveling cement | per sq.m. | 400 |
| 11 | Floor leveling (< 3 cm thickness) | per sq.m. | 350 |
| 12 | Floor leveling (< 5 cm thickness) | per sq.m. | 400 |