Professional installation team.
Delivery Information
You will receive your TV and wall mount at least 2 days before the scheduled installation date.
Installation Service Fee
Installation service is wall-mount only, and customers must provide the TV mount themselves.
Includes setup of free-to-air TV channels and connection to Wi-Fi.
Installation cannot be performed on walls made of gypsum, cement board, fiber cement board, plywood, or built-in walls.
Service fee does not include painting, electrical work, or TV signal cabling.
Appointment Scheduling
Within 24 hours after successful payment, the NocNoc installation team will contact you to schedule the service appointment.
Warranty
Installation work is covered by a 180-day warranty.
Service Process
Inspect the site and recommend the best installation location.
Install the TV and wall mount using standard equipment.
Test the system after installation.
Clean up and organize the worksite.
Provide usage instructions and hand over the installation to the customer.
Service Conditions
Installation Requirements
For installations requiring drilling through a smooth ceiling, the company will drill only at necessary points (ceiling patching & painting are not included).
Customers must prepare the product and site for installation.
Only wall-mounted installation is provided.
The quoted price includes VAT.
If the installation cannot proceed because the site is unprepared or no prior rescheduling was made at least 2 days in advance, a travel fee of 300 THB per visit applies.
Installation Equipment
No electrical wiring services are provided.
Installation cannot be performed on gypsum, cement board, fiber cement board, plywood, or built-in walls.
Standard installation materials are provided only as required.
Unused equipment cannot be exchanged for cash or discounts.
Note: Extra equipment included with the product and used in the installation does not incur labor charges. All extra equipment prices already include VAT.
Installation Warranty
Warranty covers 180 days after installation and includes responsibility for damages caused directly by the service (up to 2× the standard service fee).
Installed products cannot be returned or exchanged.
If customers request relocation of the TV or installation of an old unit, the installation warranty remains 180 days from the installation date.
Warranty covers installation work only, not the TV or mount itself.
Damages caused by normal wear or unrelated issues are not covered.
Warranty Exclusions
The company is not responsible for damage caused by:
Structural settlement or building collapse at the installation site.
Installation or modification by third parties not approved by the company.
Work requested outside the job order without company approval.
Natural disasters (storms, earthquakes, land subsidence), accidents, fire, uncontrollable factors, plant or insect interference, or animals entering the device causing damage or cracks.
Misuse, abnormal use, modifications, or alterations not following company guidelines or instructions.
Lack of maintenance or failure to follow company recommendations.